Shipping policy
SHIPPING INFORMATION:
To ensure the safe arrival of your Renew device, each product is shipped individually due to its fragile nature. At checkout, you’ll have the option to select a shipping method for each item in your order, with the default set to the standard, free option. Once your order ships, you’ll receive tracking information via email to keep you updated every step of the way.
**Please allow up to 2 business days for processing and fulfillment of your order, and up to 6 business days for standard delivery once your order has been shipped.
**Free shipping applies to standard shipping rates only.
Here is information on shipping methods available per product:
The Mask —
| Standard Shipping | 2-6 Business Days | $9.99 |
| Expedited | 1-2 Business Days | $29.99 |
The Small Panel —
| Standard Shipping | 2-6 Business Days | $19.99 |
| Expedited | 1-2 Business Days | $38.99 |
The Large Panel —
| Standard Shipping | 2-6 Business Days | $35.99 |
| Expedited | 1-2 Business Days | $89.99 |
| Standard Shipping (Pre-Order Only) | 4-6 Weeks | $100.00 |
| Expedited (Pre-Order Only) | 2-3 Weeks | $500.00 |
| Standard Shipping (Pre-Order Only) | 4-6 Weeks | $100.00 |
| Expedited (Pre-Order Only) | 2-3 Weeks | $500.00 |
Your order will go through processing at our fulfillment center prior to shipping. Here are our Order Processing & Fulfillment Timelines —
| Standard Order Fulfillment | Up to 2 Business Days |
| Expedited Order Fulfillment | 1 Business Day |
| Holiday/Peak Season Fulfillment | Up to 3 Business Days |
| Carrier Handoff Time | Up to 1 Business Day |
